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Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@hercasuals.com.

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Need Help?

If you have any more questions or need further assistance, please do not hesitate to contact our Customer Support team. We're here to make your experience with Her Casuals as enjoyable and convenient as possible. Thank you for choosing us for your fashion needs!

If we aren’t available, drop us an email and we will get back to you within 24 - 48 hours!

Frequently Asked Questions (FAQs)

Her Casuals is a women's fashion brand and online retailer. We offer a wide range of women's clothing, footwear, accessories, activewear, beauty products, and more. Our collection combines comfort and style for everyday wear.

To place an order, follow these simple steps:

  • Browse our website and select the items you wish to purchase.
  • Add them to your shopping cart.
  • Review your cart and proceed to checkout.
  • Enter your shipping and payment information.
  • Confirm your order, and you're done!

We have a hassle-free return and refund policy. You can request a return or exchange within 30 days from the date of purchase. Please see our complete Return and Refund Policy here for detailed information.

We accept a variety of payment methods, including credit and debit cards, PayPal, and other secure online payment options. Payment details are securely processed for your convenience.

Yes, you can track your order. Once your order is shipped, you will receive an email with a tracking link. You can use this link to check the status and location of your package.

Delivery times may vary depending on your location and the shipping method you choose during checkout. You can find estimated delivery times displayed at checkout.

Yes, we offer international shipping to several destinations. During the checkout process, you can select your shipping destination to see if we ship to your country.

Shipping costs are calculated based on your chosen shipping method, order value, and shipping destination. You can view the shipping cost for your order during the checkout process.

You can reach our Customer Support team via email at info@hercasuals.com or by WhatsApp at +1 (608) 387 7179. Our business hours of operation are Mon-Sun 24hrs.

To stay in the loop with our latest fashion trends, promotions, and exclusive offers, you can subscribe to our newsletter and follow us on our social media platforms. We're active on [list social media platforms], where we share fashion inspiration and updates.

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