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If you have an issue or question that requires immediate assistance, you can click the button below to check our FAQs or send us a message to chat with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 24 - 48 hours!

FAQs

WhatsApp: +1 (608) 387 7179

info@hercasuals.com

Opening Hours:
MON to SUN: 24 hrs

Terms & Conditions Welcome to Her Casuals! By accessing or using our website, hercasuals.com, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not use our website. 1. General These Terms & Conditions govern your use of our website and the purchase of products from Her Casuals. By using our website, you acknowledge that you have read, understood, and agreed to these terms. 2. Use of Website • You must be at least 18 years old to use this website. If you are under 18, you may only use our website with the consent of a parent or guardian. • You agree not to use our website for any unlawful purpose or to violate any international, federal, or local laws. • We reserve the right to refuse service to anyone for any reason at any time. 3. Product Information • We strive to ensure that the product descriptions, prices, and other information on our website are accurate and up-to-date. However, we do not guarantee that the information is error-free. If a product is listed at an incorrect price or with incorrect information, we reserve the right to correct the information and to cancel any orders placed for the product. • All product images on our website are for illustrative purposes only. While we strive to display colors accurately, we cannot guarantee that your monitor’s display of any color will be accurate. 4. Orders and Payment • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. • Payment must be made at the time of order. We accept various payment methods, as indicated on our website. • You will receive an email confirmation after placing an order. This email is not an acceptance of your order but a confirmation that we have received your order. • Once your order is accepted, you will receive a shipping confirmation email. We reserve the right to cancel an order at any time before the order is shipped. 5. Shipping and Delivery • We offer various shipping options, as detailed on our website. Shipping times are estimates and not guaranteed. Her Casuals is not responsible for any delays caused by the shipping carrier. • International shipping may be subject to additional customs duties and taxes. These fees are the responsibility of the customer and are not included in the product or shipping costs. 6. Returns and Exchanges • We want you to love your purchase from Her Casuals. If you are not satisfied with your order, you may return or exchange it in accordance with our Return Policy. • Items must be returned in their original condition, unused and with all original tags attached. Please refer to our Return Policy for more detailed information. 7. Intellectual Property • All content on our website, including text, graphics, logos, images, and software, is the property of Her Casuals or its content suppliers and is protected by intellectual property laws. • You may not use, reproduce, distribute, or create derivative works from our content without our express written permission. 8. Privacy Policy • Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. 9. Disclaimer of Warranties and Limitation of Liability • Her Casuals provides the website and its content on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the website or the information, content, products, or services included on the website. • To the fullest extent permitted by law, Her Casuals disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. • Her Casuals shall not be liable for any damages of any kind arising from the use of the website or from any information, content, products, or services obtained through the website, including direct, indirect, incidental, punitive, and consequential damages. 10. Governing Law • These Terms & Conditions are governed by and construed in accordance with the laws of the state in which Her Casuals operates, without regard to its conflict of law principles. • Any disputes arising from these terms or your use of our website shall be resolved exclusively in the courts of that state. 11. Changes to Terms & Conditions • Her Casuals reserves the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms. 12. Contact Information If you have any questions about these Terms & Conditions, please contact us at info@hercasuals.com. Thank you for shopping with Her Casuals! Your satisfaction is our top priority, and we look forward to serving you.

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